Customer Service Representative
Do you have a passion for providing AMAZING customer service? Are you a problem solver with the ability to think quickly on your feet in a fast-paced environment? Look no further, the Customer Service Representative role at Kotis Design is the role for you! Kotis Customer Service Representatives thrive in a high-volume setting where customer interaction is constant and varying. Impressing the client is at the epicenter of everything we do and this role embodies this. Kotis CSR’s will provide solutions internally and externally while being able to work independently and efficiently.
THE PERFECT CANDIDATE
A successful candidate has a track record of providing amazing customer service and the ability to work independently in a fast-paced, ever-changing environment. We are seeking a customer service representative who has exemplary attention to detail and who will take initiative and ownership over his or her projects. This candidate has a customer-centric attitude and can efficiently provide solutions internally and externally.
Kotis Design is a screen printer, promo product peddler, graphic design firm and warehouse/fulfillment center; but most of all - we are brand evangelists. We tackle every project with unbridled enthusiasm, promising that in the end we always make the Best Shirts & Swag Ever.
For 6 of the last 7 years we've been named one of the Fastest Growing companies in Washington, and in 2016 we were ranked #38 on Promo Marketing’s Top 50 Distributors list. Merchandise we've created can be found coast-to-coast on the backs of college students and corporate execs alike.
Kotis embodies the culture of a startup, but rejects the 50+ hour work week with no work/life balance! We offer flexible full-time working arrangements with remote and in-office work opportunities. We are a detail oriented, customer obsessed, and high energy team that focuses on providing customer service that truly goes above and beyond the call of duty.
Duties include the following but are not limited to:
Your typical day may include:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.